![]() ![]() The first is to right click on each file and select Free Up Space. The techs can only offer two solutions, both stupid. Thus, I cannot delete these files from my hard drive using Free Up Space. All of the new files are copied from my X drive into the OneDrive folder as “Keep on this machine.” Since they are tagged as keep, the free up space function remains grayed out. My problem is that I then add additional files to the existing folders. This is usually the limit of the techs knowledge. It will then be grayed out because all of the files are residing in the cloud. The first time you copy stuff over to OneDrive, the “Free Up Space” function will work. I’m having this issue with the MS techs right now because they have zero reading comprehension. HOWEVER, this newly created folder is using 20GB on my SSD, that is to say, the “Free Up Space” doesn’t appear to be working. ![]() This newly created folder has the blue cloud icon next to it showing it should only be available online. I select “Free Up Space” on this newly created folder which is residing in my OneDrive sync folder. I “move” it into my OneDrive sync folder. I have a folder with 20GB on it that is located on my root C. Just to be clear, I’ll try rewording this problem again. The option “Free Up Space” is grayed out, BUT…these newly moved folders (with Free Up Space grayed out) are still taking up hard drive space on my SSD. I wait for the sync to OneDrive to complete. ![]() After I copied the subfolder into the OneDrive location, I selected “Free Up Space” on the subfolder I just moved. I just started moving them one subfolder at a time to a new folder in my OneDrive Documents folder (C:\Users\Jim\OneDrive – CER, LLC\Documents\Videos). They are in a folder on the root of C in about 20 subfolders. I have about 400GB of videos on my laptop.
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